Effective Date: 7/4/2026
Business Name: Squatch Epoxy
Squatch Epoxy respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, forms, phone calls, text messages, emails, and other business communications.
1. Information We Collect
We may collect the following information when you contact us, request an estimate, fill out a form, schedule an appointment, or communicate with our business:
- Name
- Phone number
- Email address
- Service address
- Project details
- Photos, notes, or information related to your requested service
- Communication history with our business
2. How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide estimates and service information
- Schedule appointments
- Send appointment confirmations and reminders
- Communicate about your project
- Provide customer support
- Improve our services
- Send review requests after completed work
- Send occasional service-related updates when permitted
3. SMS/Text Message Communications
By submitting a form, requesting an estimate, booking an appointment, or otherwise providing your phone number with consent, you agree to receive text messages from [Brand Name] related to your inquiry, estimate, appointment, project updates, reminders, follow-ups, and customer service.
Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to unsubscribe from text messages. You may reply HELP for assistance.
Consent to receive text messages is not a condition of purchase.
Mobile opt-in information and SMS consent are used only for communications from Squatch Epoxy related to the services you requested. Mobile opt-in information is not sold, rented, or released for promotional use.
4. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, misuse, loss, or alteration. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
5. Service Communications
We may contact you by phone, email, or text message regarding your inquiry, estimate, scheduled appointment, active project, completed service, billing, or customer support matter.
6. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve website performance, understand visitor activity, and improve user experience. You may adjust your browser settings to refuse cookies, but some website features may not function properly.
7. Data Retention
We retain personal information only as long as reasonably necessary for business, customer service, recordkeeping, legal, or operational purposes.
8. Your Choices
You may request to update, correct, or remove your personal information by contacting us at:
Email: [Email Address]
Phone: [Phone Number]
To stop receiving text messages, reply STOP at any time.
9. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy, please contact us:
Squatch Epoxy
Address: [Business Address]
Phone: [Phone Number]
Email: [Email Address]
